p999 latency Privacy Policy
Your personal information is very important to us. This policy clearly explains how p999 latency collects information, why it collects it, and how securely it is stored.
Welcome to the p999 latency platform. This Privacy Policy ("Policy") forms part of a legal agreement between you and p999 latency, and must be read together with our Terms and Conditions. If you do not agree to the terms set out in this Policy, please refrain from using our services.
We believe that protecting user privacy is a fundamental responsibility. That is why p999 latency handles every user's information with the utmost care.
1. Types of Information Collected
When you open an account or use our services on p999 latency, we collect various types of information. This information comes primarily from two sources: what you provide directly, and what is collected automatically while you use the service.
1.1 Information You Provide Directly
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Bank account details, bKash, Nagad, or Rocket number (for financial transactions)
- Other information provided at the time of account creation
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Date, time, and duration of site visits
- Which pages you viewed and which games you played
- Information obtained through cookies and equivalent tracking technologies
2. Purpose of Data Collection
p999 latency collects and processes user information only for specific, legitimate purposes. We avoid collecting unnecessary or excessive information.
We use your information for the following reasons:
- Creating, managing, and verifying your account
- Processing financial transactions including deposits and withdrawals
- Preventing fraud and ensuring account security
- Providing customer support and resolving issues
- Sending information about bonuses and promotional offers (with your consent)
- Improving service quality and testing platform performance
- Monitoring and supporting responsible play habits in line with our Responsible Gaming Policy
3. Data Storage and Security
p999 latency uses industry-standard technology to protect your information. All sensitive data is transferred via SSL encryption and stored securely on our servers.
3.1 Technical Security Measures
We keep your information secure using the following methods:
- Data transmission using TLS/SSL encryption protocols
- Password storage using hashing and salting
- Two-factor authentication (OTP) system
- Regular security audits and vulnerability testing
- Restricted access — only authorised staff can view your information
3.2 Data Retention Period
We retain your information for as long as your account is active and for as long as legal or regulatory requirements apply after account closure. Beyond that, unnecessary data is securely deleted within a defined timeframe.
4. Sharing Information with Third Parties
p999 latency never sells your personal information or shares it with third parties without cause. However, information may be shared in certain specific circumstances:
- Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer
- Technology service providers: Trusted technology partners who assist in operating the platform and are bound by strict confidentiality agreements
- Legal authorities: In response to lawful requests from competent authorities under Bangladesh law
- Fraud prevention: Organisations that assist in investigating fraudulent activity
Outside the cases listed above, your information is not shared with anyone. We ensure that third parties maintain our privacy standards.
5. Cookies and Tracking Technologies
Cookies and equivalent technologies are used on the p999 latency platform. They keep your browser session active, remember login information, and customise the service according to your preferences.
5.1 Types of Cookies
- Essential cookies: Necessary for the basic functionality of the site, such as login sessions and security tokens
- Functional cookies: Remember your language preferences and account settings
- Analytics cookies: Collect anonymous data to understand which parts of the site are used most
You can disable cookies from your browser settings, although this may reduce some features of the site.
6. Your Rights
Every user registered on p999 latency has certain basic rights over their own information. We always respect these rights.
- Right of access: You can request to know what information we hold about you
- Right to rectification: You can request that incorrect or incomplete information be corrected
- Right to erasure: Under certain conditions, you can request that your information be deleted
- Right to object to processing: You can object to your information being used for specific purposes
- Right to data portability: You can request a copy of your information in a structured format
To exercise these rights, contact us directly. Our support team is available 24/7 in Bengali and English via live chat and email. Answers to common service questions can be found on our FAQ page.
7. Protection of Children and Minors
p999 latency strictly enforces a 21+ age policy. Our services are for persons aged 21 or above only. We do not knowingly collect information from any minor.
If we become aware that a person under the age of 21 has opened an account, that account will be closed immediately and any collected information will be securely deleted.
8. Policy on Links to Other Sites
The p999 latency platform may sometimes contain references to third-party sites. We are not responsible for the privacy practices of those external sites. We advise you to read the privacy policy of any third-party site before using it.
9. Changes to the Policy
p999 latency may update this Privacy Policy as needed. Before any significant changes, we will notify you by email or via a notice on the site. Continued use of the service after changes are made will be taken as your agreement to the updated policy.
The date of the most recent change will always be shown at the top of this page. We recommend reviewing this policy from time to time.
10. Contact
For any questions or concerns regarding this Privacy Policy, please contact us:
Live Chat: Contact us directly 24/7
Email: [email protected]
Our team is ready to assist in both Bengali and English.
To learn more about our services and security, read the About Us page.